FYBIT Credits
FYBIT Credits are the currency of the FundedYouth Portal. You use credits to sign up for classes, workshops, and events. You can earn credits by purchasing credit packs or subscribing to a membership plan.
Your Wallet 💳
Section titled “Your Wallet 💳”Every member has a credit wallet. This is where your credits are stored. Your wallet is created automatically the first time you access the portal.
Your wallet shows:
- Balance — how many credits you have right now
- Transaction History — a record of every time credits were added or spent
Earning Credits by Volunteering
Section titled “Earning Credits by Volunteering”The only way to earn credits for free is by volunteering. Here’s how:
- Sign up for a volunteer timeslot through the portal.
- Show up and complete your shift.
- After the shift ends, credits are automatically added to your account.
The number of credits you earn depends on how many hours you worked. By default, you earn 2 credits per hour.
Getting Credits Through a Subscription
Section titled “Getting Credits Through a Subscription”If you’re not volunteering, you can get wallet credits by paying for a subscription. These are not earned — they come with a paid plan.
Membership Plans
Section titled “Membership Plans”When you subscribe to a membership plan, it may include bundled credit packs as part of what you’re paying for. These credits are added to your wallet automatically each month.
For example, a membership plan might include 100 credits per month along with access to add-ons and other perks.
Credit Packs
Section titled “Credit Packs”Credit packs are bundles of credits you can buy separately. There are two types:
| Type | How It Works |
|---|---|
| One-Time | You buy it once and the credits are added to your wallet right away. |
| Monthly | You subscribe and receive credits every month automatically. |
Credit packs are purchased through the Subscriptions > Credit Packs section of the portal.
Admin Adjustments
Section titled “Admin Adjustments”Sometimes a FundedYouth administrator may add or remove credits from your wallet manually. This might happen if:
- You receive a refund
- There was an error that needs to be fixed
- You were given credits for a special event or promotion
How to Spend Credits
Section titled “How to Spend Credits”Session Registration
Section titled “Session Registration”The main way to spend credits is by registering for session events — classes, workshops, bootcamps, and other activities.
Each event has a credit cost shown before you register. When you sign up:
- The portal checks that you have enough credits in your wallet.
- The credit cost is deducted from your balance.
- You’re registered for the event.
If you don’t have enough credits, you won’t be able to register until you earn or purchase more.
Wallet Freezing 🥶
Section titled “Wallet Freezing 🥶”Your wallet can be frozen, which means your credits are still there but you cannot spend them. This happens when:
- Your membership is frozen — An administrator paused your membership for a set number of days.
- Your membership has lapsed — Your membership billing failed or expired. Your wallet is frozen during a grace period.
When your wallet is frozen, you’ll see a “Frozen” indicator on your wallet. You cannot register for sessions or spend credits until the freeze is lifted.
How to Unfreeze 🫠
Section titled “How to Unfreeze 🫠”Your wallet is automatically unfrozen when:
- Your membership freeze period ends and is reactivated
- An administrator manually reactivates your membership
What Happens if Your Membership Lapses
Section titled “What Happens if Your Membership Lapses”If your membership lapses (for example, a payment fails), here’s what happens:
- Your wallet is frozen immediately. You can’t spend credits, but they’re still there.
- A grace period begins. By default, you have 90 days to reactivate your membership.
- You’ll receive a notification telling you how many days you have to reactivate.
- If you reactivate within the grace period, your wallet is unfrozen and your credits are restored.
- If the grace period expires, your remaining credits are permanently removed and cannot be recovered.
No-Show Penalties ⚠️ 🫣
Section titled “No-Show Penalties ⚠️ 🫣”If you register for a session event or volunteer shift and don’t show up without cancelling in advance, a no-show penalty may be applied:
- Volunteer no-shows — Credits are deducted from your volunteer balance. The penalty is typically 2x the credits you would have earned for that shift.
- Session no-shows — A penalty may be applied to your wallet depending on the event’s policy.
To avoid penalties, always cancel your registration ahead of time if you can’t make it.
Transaction Types
Section titled “Transaction Types”Every time credits move in or out of your wallet, a transaction is recorded. Here are the types you might see:
| Transaction | What It Means |
|---|---|
| Pack Purchase | Credits added from a one-time credit pack purchase |
| Pack Monthly | Credits added from a monthly credit pack subscription |
| Session Spend | Credits spent to register for a session event |
| Adjustment | Credits added or removed by an administrator |
| Refund | Credits returned to your wallet |
| Discard | Credits permanently removed after a lapsed membership grace period expired |
You can view your full transaction history in the Subscriptions > Wallet section of the User Portal.
Quick Summary
Section titled “Quick Summary”| Action | Credits |
|---|---|
| Buy a credit pack | + Added to wallet |
| Monthly subscription renews | + Added to wallet |
| Membership with bundled credits | + Added to wallet |
| Complete a volunteer shift | + Added to volunteer balance |
| Register for a session | - Deducted from wallet |
| No-show penalty | - Deducted from balance |
| Admin adjustment | + or - Depending on action |
| Membership lapses past grace period | - All credits removed |